Support

Help with your account or your pool.

Most questions are about signing in, joining a pool, or a score that looks wrong. Here is where each of those goes.

Account

Signing in

Koppa signs you in with a code sent to your email address. If it does not arrive, check spam and make sure you used the address you registered with.

Pools

Joining a pool

You need an invite link from the pool's manager. Opening it on a phone with the app installed takes you straight there.

Scores

A result looks wrong

Points are calculated once a match is final. If a score still looks wrong an hour after full time, tell us which match it was.

Email us and we will get back to you. Tell us your email address, which pool you are in, and what you expected to happen.

Email support